Chemist Help Desk

Before Submitting Your Question

General information about our ingredients is available on the relevant product page on our website, including specifications and recommended usage information where available.

Safety Data Sheets (SDS) are also available to download for each product.

Please check the product page and available documentation before submitting your question.

Chemist Help Desk support is limited to reasonable and specific technical questions relating to individual raw materials supplied by New Directions Australia.

What Our Chemist Help Desk Can Assist With

Our chemists can provide general guidance on:

• Recommended usage and how to incorporate our products into your formulation
• Solubility, compatibility, pH and processing considerations relating to our products
• Technical information and general troubleshooting related to our ingredients