47 Carrington Road
Marrickville NSW 2204
About Us
Accreditations
Accreditations
Ensuring Unparalleled Quality
At New Directions Australia, our unwavering commitment to quality begins with the meticulous selection of our suppliers. We believe that the foundation of exceptional products lies in partnering with reliable and responsible suppliers.
Before a supplier is confirmed as part of the New Directions family, we undertake a rigorous process. This involves requesting comprehensive documentation and samples for thorough evaluation and approval. This stringent approach ensures that every supplier not only aligns with our standards but also contributes to the superior quality that defines New Directions Australia.
By prioritising transparency and excellence from the very start, we set the stage for products that meet the highest standards of quality and reliability.
Proudly Animal Testing Free, we believe in cruelty-free beauty and household products. New Directions Australia is proud to source from suppliers and producers who do not undergo animal testing.
To obtain a copy of our policies, click the image below to open a PDF.
If you require any further information, please Contact New Directions Australia
Accreditations
At New Directions Australia, we take pride in upholding the highest standards of quality and ethical practices. Our commitment to transparency and excellence is reflected in our certifications from leading organisations:
National Standard for Organic and Bio-Dynamic Produce (NS) and the USDA National Organic Program (NOP)
We are proud to be certified under the National Standard for Organic and Bio-Dynamic Produce and the USDA National Organic Program, two internationally recognised organic regulatory frameworks, by ACO Certification. These certifications function as independent third-party verification that our certified products and raw materials comply with strict requirements for organic sourcing, production, processing, labelling, and full traceability throughout the supply chain. Regular audits and documentation controls ensure ongoing compliance and integrity of our operations. For our customers, this means greater transparency, verified organic claims, reduced risk of greenwashing, and confidence that certified products meet trusted Australian and International organic standards.
Cosmetics Organic and Natural Standard (COSMOS)
Certified to COSMOS Standard Version 4 by ACO Certification, this internationally recognised standard for organic and natural cosmetics provides independent third-party verification of ingredient sourcing, formulation, manufacturing processes, and labelling. The certification ensures compliance with strict criteria covering organic content, environmentally responsible processing, sustainable sourcing, and restricted substance use. Through regular audits and full supply chain traceability, ongoing compliance and transparency are maintained. For customers, this offers confidence that certified products meet globally respected benchmarks for organic integrity, safety, and environmental responsibility, while reducing the risk of misleading or unsubstantiated claims.
Non-Organic Cosmetic Raw Materials Attestation of Conformity – COSMOS Approved
ACO Certification provides formal verification that specified non-organic ingredients comply with applicable cosmetic regulatory requirements and quality standards and can be used in finished products or base formulas according to COSMOS criteria. This attestation confirms that raw materials meet defined criteria for safety, composition, documentation, and regulatory compliance within the intended market. This offers added assurance that non-organic ingredients used in formulations meet recognised compliance expectations, helping reduce regulatory risk and strengthening confidence in product quality and integrity.
Organic Food Chain (OFC)
The Organic Food Chain (OFC) is a reputable certification body committed to ensuring the integrity and authenticity of organic products in Australia. Their organic certification program is designed to verify and authenticate food and agricultural products that meet stringent organic standards. By adhering to rigorous criteria and guidelines, the OFC certification offers consumers confidence in the quality and sustainability of organic products. From the cultivation of crops to the processing and packaging of goods, the OFC certification process encompasses every stage of production, fostering transparency and trust within the organic food chain.
Quality Management System - ISO 9001:2015
New Directions holds ISO 9001:2015 certification, a testament to our commitment to quality management and assurance.
This international standard sets rigorous criteria for:
- Quality Products and Service
- Customer and Consumer Satisfaction
- Continuous Improvement
- Expedient Delivery
- Quality and long-term relationships with our partners
- Compliance with appropriate quality and regulatory requirements
Good Manufacturing Practice (GMP) - ISO 22716
Our cosmetic products adhere to Good Manufacturing Practice (GMP) ISO 22716 standards, ensuring quality, consistency, and compliance with applicable requirements. Being ISO certified means our customers receive products of the highest quality through our internally audited systems. Certified by SGS, a globally recognised certifier, our GMP audits benefit customers by:
- Ensuring product quality and consistency
- Demonstrating supplier and vendor compliance
- Identifying deficiencies before regulatory inspections
- Providing periodic training as per regulatory requirements
Certificate of Conformance ABAP 10108
Relates to Australian Standard 4736-2006 for Compostable and Biodegradable plastics.
The Australasian Bioplastics Association launched Australian Standard 4736-2006, compostable and biodegradable plastics - "Biodegradable plastics suitable for composting and other microbial treatment" which is known as the 'seedling logo' certification system throughout Australia and New Zealand. The seedling logo clearly identifies and differentiates packaging materials as biodegradable and compostable. To be certified compostable and carry the seedling logo, suitable biopolymer materials must undergo a stringent test regime outlined by AS4736 and carried out by recognised independent accredited laboratories to the AS4736 standard.
The Australian Packaging Covenant Organisation (APCO)
As proud members of APCO, we actively contribute to reducing the environmental impact of packaging. This not-for-profit organisation collaborates with government and industry to promote sustainable design, recycling initiatives, and circular economy projects.
The Forest Stewardship Council® (FSC®) FSC-C181629
FSC® is an international non-profit, multistakeholder organisation established in 1993 that promotes responsible management of the world's forests via timber certification. By using FSC certified paper stocks you can be assured that your packaging is being sourced both sustainably and ethically throughout the supply chain.
Certificate of Conformance ABAP 20041
Relates to Australian Standard AS 5810-2010 for Home Compostable plastics.
The Australasian Bioplastics Association launched the Home Compostable Verification Scheme throughout Australia and New Zealand. The Home Compostable Verification logo clearly identifies and differentiates packaging materials as biodegradable and compostable. To be certified compostable and carry the Home Compostable Verification logo, suitable biopolymer materials must undergo a stringent test regime outlined by AS 5810-2010 and carried out by recognised independent accredited laboratories to the Australian Standard AS 5810-2010.
For enquiries about obtaining these certifications for your brand, please Contact New Directions Australia
